Direct Booking Engine & Website Support

Need help?

Direct access to your booking engine creators

TechSpokes Support is your direct line to the team that built and maintains your website, booking engine, and property management software integrations.

Use this page for any client request — technical issue, content updates, marketing question, or improvement related to your reservation system.

Emergency?

I need immediate help with my website

If your website, reservation process, or PMS synchronization is not working as intended, call us anytime. Our emergency lines operate 24/7 for critical incidents.

Emergency lines

Primary: (808) 646-3199

Secondary: +33-769-111-083

Call support team

General inquiries

It does not require immediate assistance

Not every issue requires an immediate call. Most updates and questions are handled quickly through our regular support process.

Please use the support form for:

Website content or design updates, analytics tracking adjustments, and configuration changes.
New property management companies connections, unit enrollments, and PMS guidance.
Feature requests, marketing or integration questions, and other non-urgent inquiries.

Create support ticket

Create a support ticket

Let’s keep your direct bookings running smoothly.

Use this form for any question, update, or issue related to your website, PMS integration, or marketing platform.

Every request is reviewed by our team and routed to the right specialist. You’ll receive a prompt reply with the next step toward resolution.

If you are not yet our client, please use our Contact page.

Business hours (Paris / Madrid)

Monday – Friday: 8 a.m. – 8 p.m.
Saturday: 9 a.m. – 3 p.m.
Sunday: Closed

Outside these hours, you can reach us by phone for emergency support only.

Serge Liatko

CEO of TechSpokes

Fill in the form to open a ticket

Name

First

Last

Phone

Request

Select the category that best matches your request. This helps us route your ticket to the right specialist — whether it’s a website update, PMS synchronization issue, new property setup, or another type of inquiry.

Subject

Value entered here will be used as the support ticket name and email subject

Layout Name Website

Message

Please briefly describe your request or issue. If it is a general question, just type your questions here.

Website

If the issue is visible on the front end, please enter the exact URL where the issue can be observed. Enter the url of your website otherwise.

Issue details

Provide as much detail as possible about your request — what happened, when it started, and what you expected to see. If relevant, include URLs, screenshots, or steps to reproduce the issue. This helps our team review and resolve your case faster.

Attachments

Drag & Drop Files, Choose Files to Upload, or Capture With Your Camera You can upload up to 5 files.

Attach any files that help explain your request — screenshots, photos, or documents. You can also use the camera option to record a short 90-second video message describing your issue for our team. Supported formats: .png, .gif, .jpg, .ppt, .pdf, .mp4, .mpg, .mov, .wmv.

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.